At Masidas Store, we offer a wide range of products, including clothing and accessories for men, women, and children, home furnishings, electronics, garden tools, sports and outdoor equipment, and more. We aim to provide something for everyone in your family and home.

We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways to ensure a smooth and safe transaction.

Delivery times vary based on your location and the product ordered. Typically, domestic orders are delivered within 5-7 business days. International orders may take 7-10 business days. You’ll receive tracking information once your order has shipped.

Yes, we ship worldwide! Please note that international shipping times may vary, and additional customs fees or taxes may apply depending on your country’s regulations.

If we are experiencing a high volume of orders, shipments may be delayed for a few days.

Once your order has been shipped, we will send you an email with a tracking number. You can use this number to track your order. All methods of shipping ( standard, economy, overnights etc) comes with a tracking number.

We process orders quickly, but if you need to make changes or cancel an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order hasn’t already been shipped.

If you’re not satisfied with your purchase, you can return most items within 7 days of delivery for a refund or exchange. Products must be unused, in their original packaging, and accompanied by proof of purchase. Please note that certain items, such as electronics and personal care products, may have different return conditions.

To start a return, you can contact us at customerservice@masidasstores.com we will provide you with an address to send your return to.

If your order arrives damaged or you received the wrong item, please contact our customer service team immediately. We will arrange for a replacement or refund as quickly as possible, with no additional cost to you.

You can reach our customer service team via email at
customerservice@masidasstores.com or through the contact form on our website. We’re here to assist you with any questions or concerns during business hours.

At Masidas Store, we are committed to sustainability and strive to offer products that are eco-friendly.

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